Template tickets for recurring work

Clone a model ticket with its associations whenever a maintenance cycle starts.

The challenge

Recurring maintenance means recreating the same ticket structure each cycle, and details drift between cycles.

How AuPerate solves it

Clone Record duplicates a model ticket with its associations whenever the cycle starts, so each one begins identically configured.

How to build it
  1. 1Keep one model ticket configured the way each cycle should start.
  2. 2Enrol it when the maintenance cycle begins.
  3. 3Add Clone Record, copy all properties, and carry the associations across.
  4. 4Rename the clone with the cycle date using the name field.
What the action gives you
  • Copy all properties or a selected set
  • System fields and unique identifiers are never copied
  • Name the clone or append a suffix
  • Optionally copy every association

Build this in your own workflows

Install AuPerate once and every action appears in your HubSpot workflow editor.

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